Frequently Asked Questions (FAQ)

Q: Do you deliver all over Bangladesh?
Yes! We offer free home delivery to all districts across Bangladesh. Your order will be delivered within 2–5 business days.

Q: Is Cash on Delivery (COD) available?
Yes. We offer Cash on Delivery (COD) on all orders. You pay when you receive your product — no advance payment needed.

Q: What is the warranty on Wavebeatz products?
All Wavebeatz products come with a replacement warranty. If your product has a manufacturing defect, please contact us within the warranty period via WhatsApp.

Q: How do I place an order?
Simply add the product to your cart and complete checkout. You can also order via WhatsApp by clicking the WhatsApp button on the product page.

Q: What if I receive a damaged or defective product?
If your product arrives damaged, please contact us within 24 hours of delivery via WhatsApp with photos of the issue. We will arrange a replacement promptly.

Q: How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp. You can use this to track your delivery.

Q: Can I return the product if I change my mind?
We accept returns within 3 days of delivery if the product is unused, in original packaging, and in the same condition as received. Please contact us before initiating a return.

Q: How do I contact Wavebeatz customer support?
You can reach us via our Contact page, or message us directly on WhatsApp. Our team responds within a few hours during business hours (9AM–9PM, 7 days a week).